Support

Questions, feedback or a problem with Roamzy? We'd love to hear from you.

Common questions

Do I need an account?

Yes, a free one. Your trips are saved to your account, so they're backed up and on any iPhone you sign in to, and they still open offline. Your account also includes AI features (10 uses a month).

How do I delete my account?

In the app, go to Profile, then Delete Account. This deletes your account and all your trips, in your account and on your iPhone. You can also email us and we'll do it for you.

I didn't get the confirmation or password reset email.

It can take a few minutes. Check your junk or spam folder, then tap Resend in the app. If it still doesn't arrive, email us.

What do the AI features send, and to whom?

Only what you choose to import or plan, and only after you allow it. Details are in our Privacy Policy.

Are the hotel and tour links ads?

Some links to booking sites are sponsored, which means Roamzy may earn a commission at no extra cost to you. They're marked as sponsored in the app.